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Common questions

Can I return/exchange my order?

All items are FINAL SALE. Returns and exchanges are not accepted.

Can I cancel or modify my order?

Once the order has been placed it cannot be modified or cancelled on the customer's end. If changes or cancellations must be made to the order, then please contact info@romypetra.com and we will be able to assist you further from there.

Please note that if you do not reach out to edit/cancel your order within ONE HOUR of placing your order, we will be unable to complete your request. Once the order is fulfilled on our end, further changes cannot be made.

How long will shipping take?

Please allow us 3-5 days to ship out your order.

Shipping times are calculated by country/region. Once your item has been shipped you will recieve an email providing you with an estimated delivery date & tracking number.

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